Image Image Image Image Image Image Image Image Image

Info Centre

Assigning a Customer to a Customer Group in Magento

October 22, 2014 | By | No Comments

Some websites assign their customers to ‘customer groups’. This can be useful if you want to group customers so you can assign them particular properties. For example you can assign certain customers special tax rules, pricing seperate from the general pricing set or hide product / categories for example.

Once a customer sets up an account, they are by default assigned to the General group. Again, by default, a customer can’t choose if he wants to go in a another group. They are assigned this by the administrator of the Magento website. This can be adjusted though by some custom coding or there might be a reliable extension that will also do the trick.

To assign a customer to an already set-up group, go to CUSTOMERS > MANAGE CUSTOMERS and choose the customer you want to assign to a different group.

Then hit the ACCOUNT INFORMATION tab on the left and adjust the ‘customer group’ dropdown as required.


Amending / Editing Transactional Emails in Magento

October 17, 2014 | By | No Comments

This is the first of a few tutorials how to amend the default Magento transaction emails and personalise them how you see fit.

1. Log into your Magento Dashboard. Go to SYSTEM > TRANSACTIONAL EMAILS


2. You will either see a list of already ‘tampered with’ email templates (if you see this, the default templates have already been altered) – or if there is no list, Magento is still usinng the default templates with no changes made.

If you see a list and see the template you want to edit, simply click on the template you want to amend.


3. Once you have clicked on the template you want to amend, you will see a new page open and the content contains HTML code. If you know your way around HTML, excellent; you can make any changes you want. If you don’t, the best thing to do is to find the text in there you want to edit (do a Ctrl F on your keyboard) and make the edit. Once you have edited it, save your edit and preview your edit to make sure you have made the changes you want to.


4. If you have edited a default transactional email and changed the title of this template, be sure to re-assign the new template in SYSTEM > CONFIGURATION > SALES EMAILS. If you do not do this, you may wonder why despite you having edited the default email template and saved it (new title), the old ones are still being sent.


If you want to change the style of your email templates yourself and you are not a programmer, there are magento extensions that cover this and allow different temmplates / drag and drop functionality for this; or hire a programmer and designer to make the necessary changes.

Change Admin / User Password in Magento Back-end

October 17, 2014 | By | No Comments

It’s useful to change your passwords on a regular basis in order to keep your login details secure. Best practice passwords are ones that have lower and upper case letters, numbers and symbols in them.

To change your password in Magento backend, log in.



Once you are in your user account, change your password. You are required to enter it twice for match verification.


10 Oct


No Comments

Your Site’s No-Index Robots Settings

October 10, 2014 | By | No Comments

Magento >, WordPress >, Joomla >

When a developer builds a website, any website, and is doing so on a public server, they will normally set their site to ‘no-index’.  This is a tag that tell Google and other search engine robots ‘DON’T LIST MY SITE ON YOUR SEARCH RESULTS’.

Reversely, you’ve just had your website put live, a few weeks go by, and you can’t find it at all anywhere in google despite googling It may be worth to check whether you haven’t accidentally omitted allowing Google to now index your website!

It’s a simple html tag added to the head of each page – it looks something like this:

<meta name="robots" content="noindex">

If you are not familiar with what to do or where to place this code, most CMS platforms have a simple ‘checkbox’ that enables / disables this functionality.

WordPress No-Index Robots Settings:

Navigate to SETTINGS > READING. Go down and check (or uncheck) the ‘discourage search engines’ checkbox (usually will be at the bottom of the page).

wordpress no index functionality

Joomla No-Index Robots Settings:

Navigate to SITE > GLOBAL CONFIGURATION. Go down to the ‘meta data’ box and where it says ‘robots’, adjust the dropdown next to it as required.


Magento No-Index Robots Settings:

Navigate to SYSTEM > CONFIGURATION > DESIGN. Navigate to and open up the ‘HTML HEAD’ box.

Find the ‘default robots’ box and adjust the dropdown box next to to it as required.

magento no index settings

06 Oct


No Comments

Custom Order Export in Magento

October 6, 2014 | By | No Comments

By default, Magento’s order export only exports a few basic fields, often not enough even basic information required to for anything.

By customer request, we install an extension that extends the order export process; allowing you export all order components plus any number of existing product attributes with your order.

We will set up the required parameters and once you’re happy with the exported grid, you can easily manage it.

Go to Sales > Orders Export Tool > Export Profiles

export-order-1Once you are in export profiles there are a few things to note:

1. File Format – how the file will be exported.  CSV stands for Comma Seperated Values and this file opens up in Microsoft Excel or preferred LibreOffice Calc

2. Last Generated File – gives the url of the last exported file.

3. Starting with Order # – we will alway set the export file in such a way that it will export the next lot of orders.  For example, if the last time you exported orders 125 – 180 (say orders in a month) – the next export will be from order #181 on.   If you want to export earlier orders, you will have to hit the dropdown menu on the right and hit ‘edit’.

4. Last Update – this shows when the last export file was generated.

5. In the dropdown menu, the only necessary field you’d have to hit would be ‘edit’ – in case you want to add/delete fields or if you wanted to change from where (order #) the order file was exported.order-export-4

CaptureTo export your file, simply click on the orange line (2nd one usually) and a ‘save file’ window will appear.  Save onto your computer and open it up with either Microsoft Excel or better LibreOffice Calc.

If you want to make an edit to the fields being exported or from what order # the filie is exported from, go to the dropdown menu on the right and hit ‘edit’.

On the first (configuration) tab – the only field you need to be concerned with is highlighted in red.  If you want to change from what order the file is exported from, just change it here.

order-export-3In the template tag, this is where the export fields are set up.   You can click on it and see how it is set up but  I will not go into how this is managed.  If you would like additional fields added, just let me know.

Once you have edited the file, you will have to regenerate the export file by clicking save and then generate.

03 Oct


No Comments

Setting Canonical Links for Duplicate Content in WordPress

October 3, 2014 | By | No Comments

If you have pages with duplicate content on your website (WordPress included), it’s best practice to prioritise which page you want Google to rank. Have a duplicate page or several duplicate pages can give Google mixed messages about your website, and dilute search rankings. As it’s inevitable that duplicate content exists on websites, a solution called the ‘canonical link element’ was introduced.

Canonical comes from the word ‘canon’ meaning ‘a rule’. So in essence, we’re just setting a ‘rule’ as to which page is the priority for Google Ranking. This piece of ‘canonicalisation’ is specifically set up for Google Ranking.

Some more information on what canonical links mean is covered here: Google and Wikipedia

Okay, how do we go about it. If you don’t have a wordpress website and you want to add the rel=canonical tag in manually, an example of a canonical link could be – <link rel=”canonical” href=”” /> – . If you have a WordPress website, Yoast’s SEO Plugin deals with this simply.

Okay, say you have a website and you have subdomains to this websites – for example and Both have plenty of content that target their specific areas, but there are a number of pages that are identical for each one. Go to the pages in and set the canonical url to the ‘’ page.

To do this, in the backend of your wordpress website, go the the page, scroll down to the bottom where you’ll find ‘WordPress SEO by Yoast’ box, hit the advanced tab, and here enter your canonical url.

Here’s a screenshot.

wordpress canonical url

02 Oct


No Comments

Adjusting Existing Shipping Rates with Webshopapps Matrix Rates Free Extension

October 2, 2014 | By | No Comments

If you’ve had the free version of Matrix shipping rates installed and configured into your Magento website (great basic version), here’s a quick set of instructions of how to EDIT these. To set them up from scratch, go to webshopapp’s website

setting matrix shipping rates

Log into your Magento dashboard, go to SYSTEM > CONFIGURATION > SHIPPING METHODS and choose WEBSHOPAPPS MATRIX RATES.

On the top left change the CURRENT CONFIGURATION SCOPE from ‘default config’ to your store name. Import and export facility now become available with an ‘export’ and ‘browse button’ now available to export the existing shipping configuration or browse, to upload a new shipping configuration.

shipping matrix rates

Open the CSV (Comma Separated Values) file, adjust, edit, remove or add shipping rates and save as a csv file again (maybe call it something else so you also have the original file handy just in case…).

website shipping

Go back to your Matrix Rates configuration, click browse, choose the csv file you’ve just edited and hit the Save Config Button on the top right of the screen.


15 May


No Comments

Daft Integration for Estate Agent Websites in Ireland

May 15, 2014 | By | No Comments

Daft LogoWe recently developed a website where we have integrated (Ireland’s biggest property website) API into a website.   The info passed on was integrated on this website. The website has two types of listings – listings not listed on Daft and ones that are. The ones that are listed on Daft are automatically added to the respective category listing. Then when ‘click for more details’ the user is sent to the respective listing on the daft website.

We offer full or partial API integration for Estate Agents websites in Ireland into any WordPress, Joomla or other websites requiring a feed from their respective Daft listings.  With this service your website will pull full or partial data (as required) from your Daft listings onto your website – so when you update / add / delete your Daft listings, they will automatically be updated on your website.   Please note in order to get a feed from Daft, you (or your client) has to be a registered estate agent and have listings with Daft.

If you have any questions in relation to Daft

13 May



What does ‘sort by position’ mean and how to effect this in Magento

May 13, 2014 | By | 2 Comments


Click on this Image For Full Size

When looking at your Magento website, you may want to effect exactly which products show up in what order on any particular category.   By default, Magento will sort by ‘best value’ in the backend, which shows up as ‘position’ in the frontend.   But what does this mean?

Read More