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Info Centre

Adding Banner Ads to your Business Listings

August 13, 2018 | By | No Comments

This is a tutorial on adding banner ads to your business listings:

  1. If you are uploading an old banner ad with an old size, get this ready in a folder on your computer.  If it’s a newer bigger banner, have this ready as a .jpg or .gif image.
  2. Log into the backend of the website
  3. Go to and click on ‘All Banner Ads in the backend’
  4. If you want to edit a banner ad already listed, click on ‘edit’ – otherwise click on the ‘add new’ button at the top of the screen.
  5. When creating a new banner ad, fill in the following fields: Add an appropriate title so that when searching for it in the future, you can easily find it.
  6. If the client has a website, enter it in the ‘ad link’.  Make sure the link has an http:// in from of it (not just www.) otherwise it will error and not allow you to save the ad.  If the client does not have a website, just leave it blank.
  7. Select what category(s) you want the banner ads to display in.  You can check off as many categories as you want.
  8. Check off all locations you want the banner ad to show up in.  Again, you can check off as many locations as you want.
  9. In the ‘positions’ box, enter either ‘vertical’ or ‘horizontal’ where you want the banner displayed.  Horizontal places the banner horizontally at the top – vertical is the skyscraper banner on the right hand side of the listings.
  10. Lastly, to upload your banner, click on ‘set featured image’ and from here upload it to your computer and select it.
  11. Lastly, publish (save) the banner ad.
  12. Once this is done, verify that the banner ad is correctly displaying in the assigned categories and locations.  If it isn’t, follow the above steps to ensure that all has been done correctly to debug.

Own Magento 2 Reward Points – Engage Majority of Customers

March 29, 2018 | By | No Comments

Guest Post by Land of Coder

As a shopper, have you exchange reward points when purchasing a product? If yes, it is entirely favourite. According to Anton Kuratov, Co-founder at, about 90% of shoppers use their reward points when checking out. It means that reward points make a significant impact on their psychology and behaviour. Therefore, if you are an online store owner, Magento 2 Reward Points can be the most effective marketing tool for you to attract your customers and raise transactions. Landofcoder Magento 2 Reward Points is an incredible extension created to support store owners to inspire customers’ loyalty and enhance new shoppers. You can offer your clients unlimited rewards and points for purchases in your store, and they will spend them for exchanges in the future. Your customers can earn as many reward points as possible to benefit from your store. That why they are likely to return your shop for other future transactions, and you can boost your sale in the long term.

What makes Landofcoder Magento 2 Reward Points more favourable and high-appreciated than other extensions in the market? Let’s explore a various list of outstanding features!

  • Reward for visitors in various ways
  • Follow the balance, transaction, history of points with ease
  • Freely adding points for any specific and multiple products
  • Set different rates for spending and earning point
  • Manage by rules: product-based rule, cart-based rule, behaviour-based rule, catalogue-based rule
  • Place max gained or paid points for products
  • Repay customers by points
  • Send notification email and updated information if changed
  • Generate orders using points in the backend
  • Create points expiry and set points duration
  • Products’ price can be hidden

Thanks to the Magento Block Caching, Magento 2 Reward Points can help you reduce maximumly time-consuming. All activities of admins and customers will be manipulated fast; therefore, they can save a ton of time and effort. What can store owners and their clients benefit from this extension? What will LOF Magento 2 Reward Points do for them?

For Customers

One of the most practical ways to engage shoppers is offering them a lot of benefits because your customers will feel thoroughly cared and well served. Our Magento 2 Reward Points can help you improve and raise your customers’ loyalty. This extension can meet customers’ demand by supporting them to gain, pay, and track reward points.


  1. Earn and spend reward points fast and easily


When coming to your website, visitors can be rewarded for many cases depending on their activities. It’s very effortless for them to earn and collect as many rewards as they want such as the reward for purchasing some specific products, for lifetime sale, for total order, and so on.

When can your customers earn reward points?

They will get points right after ordering products and service at your store. Magento 2 Reward Points shows prominently essential information to help you draw customers’ attention to purchase your products and earn reward points. Moreover, they can quickly take a look at “Reward Point” on different pages and form various positions such as shopping cart, mini cart, product categories, and so on.

One of the easiest way to earn points is by referring to friends. Shoppers can transfer the reward points to their friends without limitation by referring to them. As a result, they will own these points to carry on transactions on your store conveniently. Also, it is a useful way to enhance potential customers to your website.

How can your customers use reward points?

Magento 2 Reward Points can support your customers spend reward points with ease. They are enabled to decide the number of points they want to spend in each order on the shopping cart page and the checkout page. Moreover, our extension will offer them three effective ways to add points; therefore, it’s easy for them to change the points if they move the slider, enter the number or tick on the “Maximize my discount with points” box.

One of the unique things about Magento 2 Reward Points is that your customers can earn and spend reward points at the same time. In other words, when a customer pays their points for the current purchase; simultaneously, he/she can gain some points for their spending in this order and spend them for future transactions.

  1. Track all transaction information at once

Magento 2 Reward Points can create for your purchasers a transparent and straightforward interface. They can manage all information including their account, point balance, transaction history, and their reward points in ‘’My Account’’. What they need to do is just clicking on sections they want to track in a blink of eyes.

If customers, especially new ones don’t know how to earn, spend and manage reward points, don’t worry because they are provided with some brief tutorials for these questions.

For Store Owners/Admins

What can Magento 2 Reward Points bring to store owners?

Our extension will take advantage of all fantastic features to actively support you to engage, manage, and maintain your customers. As admins, you are powerful to decide the way you and your shoppers work together.


  • Create and enable earning rules simply


In Magento 2 Reward Points, there are four primary earning rules that store owners can enable to control customers’ activities. They are the product-based rule, behaviour-based rule, cart-based rule, and catalogue-based rule.

  • Product-based rule: If you want to promote a new product, just click to choose the product and decide the points number in “Product Earning Point”.
  • Cart-based rule: If you want to promote a product, set the Conditions and define the points number, a customer will purchase the item with points, for example, “Order 2 Items To Earn 100 Points!”
  • Behaviour-based rule: To stimulate your customers to like or share your post, you need to create behaviour-based regulations, for example, ‘‘Like our fan page and receive 5 Points’’ or ‘‘Share with your friend to receive 3 Points”
  • Catalogue-based rule: This rule enables your purchasers to gain and spend points for specific products based on product attributes.

Reward rules are advanced and simple to launch a loyalty program. Based on customers’ behaviour, the extension offers admins multiple pre-made events such as customer signs up, the customer writes a product’s review, customer birthday, and so on to apply above earning rules. Therefore, it’s clear that both store owners and customers can benefit from these rules.

  1. Generate earning and spending points with ease

One of the most direct ways to boost sales for sellers is creating diverse earning rating types for different items that customers buy in your store. For example, “1 point for every $10 spent”. In case you don’t know how to set it, choose one of the best following types for your store.

  • Give X points to customer
  • Give X points for every spent Y
  • Give X points as final product price
  • Give X % points of original price

You’re also enabled to set increased spending and earning points rate for specific products. After choosing the product, put the number of points you want to give to your customers and set the duration for that points. Furthermore, you can add more reward points for any particular products and different products. Choose any products with points by one click, then, add reward points for them without limitation. At the same time, you can select multiple products to set their points. For each product, admins can set maximum or minimum reward points that shoppers can earn or spend. If you think the number of points for any products is not reasonable, you can limit that number until you feel satisfied.

  1. Manage and configure reward points conveniently

In the backend, admins can create as many orders using reward points for customers as possible. Besides, you can set rewards for multiple loyalty levels for any specific products or even a group of product. This action is crucial to enhance potential purchasers for Magento 2 loyalty program.

In the admin panel, you can check customers’ account, track their points balance, available points, paid points as well as transaction history. Also, you can follow transaction details including created time, used points, point balance, and status. On the other hand, you can block any customers’ account if you find necessary.

One of the particular things of Magento 2 Reward Points is that differing from usual ways of refund; store owners can refund by points. You can repay all the points your customers spend or a part of the points.

With LOF Magento 2 Reward Points, you are free to add or deduct reward points from customers’ balances with ease. This extension also supports admins to export points balance quickly and directly into CSV or Excel XML file.

For configuration, you will find it advanced and user-friendly with the help of this extension. You can control everything and easily configure because all information is well organised. What our extension aims is the efficiency and convenience we can bring to you when using it.

To manage more efficiently, you can set email notification and auto-update information when anything changes. For instance, when a customer changes her/his point balance, an email will be automatically sent to both your email address and customer’s ones. Hence, you will not miss out any changes at any time.

Final Words

For a lot of benefits and advantages both store owners and customers can gain, LOF Magento 2 Reward Points will become your very first choice for your store. This extension will be an excellent tool for you to engage a significant number of shoppers and raise their loyalty. With ONLY $149, you will gain a fantastic experience with Magento 2 extension, FREE installation, and 24/7 customer support service from our professional staff.

Come to our site to explore more details about this extension right now!

Provide Effective Feed Marketing using Koongo’s Feed Tools

May 30, 2017 | By | No Comments

Excel is a proud partner of Koongo – one of Magento’s leading marketing feed tool providers.

Commerce is all about product marketing: you will manage to keep the business afloat only if your conversion rate is constantly getting higher. Advertising goods at product-search and price-comparison Web sites is a beneficial promoting approach. To this end, you are required to use specific data files — feeds — that contain all important product information: its summary, images, cost etc. Such type of promotion is called Feed Marketing.

Feed Marketing helps you not only to promote your brand or catch the interest of new clients but also to improve the SEO of your Magento store. Unfortunately, all selling platforms provide specific means of integration. Therefore, the procedure of integration with them involves a considerable number of efforts. Moreover, it is even a harder job to make sure that product feeds pull a good ROI (return on investment) as well as meet Google requirements.

Koongo is Feed and Affiliate Marketing tool that lets a merchant connect a Magento store to over five hundred selling channels in various countries without any complications. It means, exploiting this powerful tool, you become capable of expanding the market to international, attract plenty of new clients, and boost the profit painlessly. Over and above, Koongo doesn’t demand proficient knowledge in programming, so every merchant is able to employ this tool effortlessly.

Benefits of Koongo Feed and Marketing Tool

  • The main benefit you get using Koongo is the simplicity of adding a Magento store to over five hundred selling platforms in more than a quarter of all countries. In other words, you become capable of erasing the boundaries between countries and expand your eCommerce business to the international market.
  • Another benefit is the possibility to examine the performance of selling and marketing channels. Koongo allows the user to figure out which of the channels work best for the eCommerce business and which bring a low return on investment.
  • Furthermore, with Koongo you won’t get a headache from the feeds updating: following the predefined rules, feeds will be updated automatically as soon as you have changed any product characteristic.
  • In case you prefer to work multi-way, Koongo will provide you with API for Amazon, eBay, Marktplaats, and others. API lets you deal with orders made on different selling platforms from a single back office.
  • Koongo makes it possible to set various prices for each selling channel. Therefore, you can sell the same item on one selling platform for a more expensive price than on another one. It can be either fixed or percentage margin.
  • One more benefit is mapping your store categories on the category tree of selling platforms. This process helps Magento store to crawl, and if you have Koongo at hand, it does not take a plenty of efforts.
  • With Koongo, you can upload feeds to a remote server via FTP and then perform further feed handling and integrating with advanced CRM systems.
  • Koongo enables you to define a number of rules for product filtering according to its attributes.

Dedicated Koongo Team

With Excel fronting for Koongo’s marketing tools, Koongo’s team are at the core of the magic.

Koongo as a brand was made widely known not long ago, however, its developers have been dealing with online marketing and cross-border sales for nine years.

Koongo team strives for perfect support. As the team works in different countries, it makes possible to provide around-the-clock weekday support for the Koongo users. In case you have a critical issue, you will get support even during the weekend. Moreover, you can always find relevant online documentation on their site.

Check out their site here –  Contact Excel Web Design Ireland for information of implemention Koongo’s tools on your website(s).

25 Jul


Adding more riders

July 25, 2016 | By |

The Riders main image is a slideshow image – so if more images are created for a particular slider, they can have a slideshow.

To upload images to the slideshow (and for a rider), see this article

MAKE SURE YOU APPROPRIATELY NAME YOUR SLIDESHOW. If it’s a slider about Aero Aswar, it should be named so. Not just ‘slider 1’ etc. otherwise this can get confusing.

Once you have the image of your racer set up, go to CMS (stands for Content Management System) and Pages. Here you will see a list of all the informational pages – including the pages that belong to the RIDERS.


To show you how one is already set up, click on one of the riders. I have clicked on Aero’s page. You will notice that I have clearly labeled the page title as his name, and the URL Key (URL stands for Uniform Resource Locator – basically this is the address you are giving the page – so Please note, that it is EXTREMELY important to make sure that you start all RIDERS urls with RACETEAM. This is so that they are all included in the rider’s menu and can easily be found on the site. If this doesn’t happen, they will not be included.


Now click on the ‘content’ tab on the left hand side. You will see the below screen. This is the basic set-up of any rider’s page.

A. The ‘Magento Widget’ is a little piece of code that pulls that rider’s image/slideshow
B. The ‘{{block type=”core/template” template=”raceteam/navigation.phtml”}}’ is what puts the riders’ navigation on the left hand side
C. The rest is simply the rider’s information including a youtube video.

magento widget

To see how the magento widget works, simply click on it and a little button in the nagivation shows up (marked above). Click on this and you will see the below box opening up. It shows a ‘slideshow compact’ and then all the slider that exist – including your rider’s slide/image. Once you have chosen your rider’s slide, click on ‘insert widget’.

Probably the EASIEST thing to do if you want to add a NEW RIDER is to click on the button ‘show/hide editor’. Copy all the code you see here onto your computer clipboard. And now create a new rider’s page, go to the CONTENT tab, hit the SHOW/HIDE EDITOR button (so that you are in the html version of the editor) and paste it in there. Then hit on the show/hide editor button again and you are in the WYSIWYG editor (Microsoft Wordish editor).

show hide editor

Please note, if you want to add a YOUTUBE video, you will have to click on the show/hide editor section and add it there – as youtube give you code that you can’t add on the WYSIWYG screen.

18 Jul


Adding Images to your Magento Store

July 18, 2016 | By |

Being able to add images to your Magento store easily, that also look right and load quickly is a very important part of managing your store.

The first thing you should be familiar with is if your store has specific dimensions it uses for particular sets of pictures. For example, slider images, product images and other images are sets of images which should all be the same ratio so that when uploaded they all look the part.

Product images in Magento should all be the same aspect ratio – whether it be square – say 1000px by 1000px or 1200 by 800px. As long as the main product images (not additional photo’s) are the same ratio, they will look okay.

As the slider is already set up with a specific size, these pictures should stay that size. To find out what size an image is, using firefox you can right click on your mouse, click on ‘view image info’ and from there see the exact size of the image that you need to be replicating.


Blog images also come with a specific aspect ratio, and by doing the above trick, you can figure out what ratio this is.


When creating pictures for your website, make sure you use Photoshop or a similar program when saving your picture. Photoshop has a special feature that removes a lot of unnecessary data from a picture and thus allowing it to be compatible with websites – especially if someone has a bad internet line or are using their mobile device to view your website. So always use the ‘save for web and devices’ and try to minimise the size of the picture (in Kilobytes) without reducing the quality. .jpg pictures usually work out the best in terms of reducing the Kilobytes without harming the quality.

Once you have your picture(s) ready, log in to your Magento admin panel.



To upload product images, click on CATALOG and MANAGE PRODUCTS.


You will see a full listing of all your products. Find the product you want to add pictures to and then click on the 4th tab down on the left hand side called ‘images’.

5. image tab

On the bottom right of this screen you will see two orange buttons – BROWSE FILES and UPLOAD IMAGES. The ‘browse files’ is used to find the image(s) you want to upload – you can select and upload multiple images at once with Magento. Once you have selected the images you want to upload from your computer using the ‘browse’ button, you will see a list of images ready to be uploaded in RED. When you are happy with the images that need to be uploaded, press the ‘upload images’ button, and all of the images you had selected will all be uploaded to the product in one shot.

6 ready to upload

If you want to change the main picture, or if you have just uploaded a new product with new pictures, you will need to make sure you click on the respective ‘base / small / thumbnail’ radio buttons. Without doing this, your picture will not show up in category or product pages.

7 base small thumbnail

Once done, make sure you hit the ‘save’ button at the top right of the screen.  Otherwise your work will NOT be saved.


Slider images are really easy to upload.  Remember to make sure that they are the correct size.

Navigate to Manager in the admin menu and to EM Slideshow (see below).   You will see the list of current slider.  The homepage slider is the ‘main slideshow’.  Additional slideshows are the rider slideshows (and set up exactly as the home slideshow).


To edit the home slideshow, simply click on the line, and then on the ‘images’ tab.  Don’t click on anything else.  You will see the current images.  If you want to add to it, hit the ‘add new image’ button and choose your picture (1 picture at a time).  If you want to delete an image, hit the ‘delete image’ button.

Once you have uploaded an image (or images) to your slideshow, hit the ‘save’ button.  Check to see if an empty image has shown up.  This seems to be a little glitch with the image uploading software.  But it’s simple to remedy – just delete it and save it and the glitch is gone.  If you don’t do it, there will be a ‘blank’ image as the first sliding image on your slideshow, which will look a bit odd.

9 glitch


Since the rider images were first configured to be slideshow images, they are uploaded in exactly the same way as the homepage slider.  If you upload only one image and adjust the settings, it will show up as a static (non-moving) image.   The only thing to note here is when adding new riders, to ensure you duplicate the EXACT settings as with one of an existing rider.  So open up an existing RIDER slider and DUPLICATE the exact settings in each of the GENERAL / SLIDE ANIMATION and NAVIGATION tabs.  Also make sure that you clearly label the NAME section as to the rider’s exact name and the identifier is the rider’s name with a dash in between for any spaces.

rider slider setting


Blog post images that are the FEATURED images – ie show up on the homepage section of the ‘latest news’ and that show up in the blog section as thumbnails need to be a specific ratio.  Again what happens otherwise is the images will look stretched or distorted.  So the best thing to do is to upload the right ratio of image and then all will look really nice.



So to navigate to the blog go to MANAGER > EM BLOG and MANAGE POSTS.


When you are there you will see a lists of all the blog articles there.

Either add new or click on an existing blog image.

In the first section you will see where to upload the ‘featured image’ (see above).  Simply click the browse button, find your prepared (correct size) image and upload.


Once done, you can go to the ‘content’ tab on the left.

If you are going to add 1 or multiple images to your blog post – scroll down to the ‘content’ section/box and click on the ‘image’ icon in the WYSIWYG panel.


You will get a box that opens up.  Click on the icon as pictured below:

upload image 2

This opens up the ‘media library’.  Click on the ‘browse’ button to find your picture (or choose an existing one by clicking on it).

upload image 3

Once you have your image(s) chosen, it has not yet uploaded.  It will show up as a red list.  When ready, click the ‘upload files’ button.  This will upload them (and they will show up at the bottom of the list – so you have to use the scroll bar to scroll all the way to the bottom).

upload image 4

Once you have scrolled all the way down, SELECT the image you have just uploaded and want to show up on the blog.  As you select it, you will notice that the INSERT BUTTON at the top right appears.  If all correct, click the ‘insert’ button.

This then closes that window and shows up the original image window – but this time with the image ulr showing.  Now add an image description and title – this is good for SEO.  Note: try to name images when you save the from photoshop as descriptive as possible.  Also try to include important keywords like ‘jet ski’ etc. in the image title, description and the image name – ie jet-ski-racing-event-riders.jpg rather than 1032493450.jpg


Once done with that – click ‘insert’ and  your image will show up.


Again remember once done with your blog post, ensure you save it.


The models have a CMS page of their own – go to CMS > CMS pages and find the models page.  These images are uploaded exactly the same way as the blog content pictures.  Just make sure they are the right size before uploading.

01 Feb


PDF’s in WordPress – Embedded or Linked

February 1, 2016 | By |

Once you have the relevant plug-in set up in WordPress, it’s easy to upload a PDF and set it to open as a link or to show up embedded.

Embedded, by the way, means to ‘fix within a surrounding’. Instead of a link, it means you can see the PDF right there. You can also embed, for example, youtube or vimeo videos.

Anyhow, to get to the point. First thing you want to do is create a PDF. Make sure that it’s compressed and set for as low quality that however still looks good. The reason for this is otherwise it can take a while for PDF to load.

Once you have your PDF, log into your wordpress dashboard, navigate to ‘MEDIA’ and ‘ADD NEW’. Upload the PDF here.

upload pdf

PS: You can also upload it directly from your page or post by hitting ‘add media’.

Once you have your PDF uploaded, you can decide whether to embed it or whether to just link to it.

If you want to embed it, go into the media file and copy (and paste in a notepad file) the ‘url’ – ie the address of the pdf.

Go to your page and add this code in:

Now throw the pdf url in here

and finish it off by having this code in the end:

that closes the embed of the pdf.

copy paste

To link to a pdf is quite simple.

Once you are in a post / page, go to ‘add media’. Add your PDF by uploading it like an image (or choosing it from the media library) and ensure the ‘attachment display settings’ is set for ‘link to media file’. This will create a link to the PDF.

attachment settings

Once you have set the link, you now want the pdf to open up in a new tab. Click on the link (while still in the wordpress backend) and a little pencil icon will show up (to edit the link). Press the pencil and you will see the screen below. Check the box that says ‘open in new tab’ and save.

open in new tab

18 Dec


How to Set Up Percent Discount on Range if Threshold is reached in Magento (with or without Coupon Codes)

December 18, 2015 | By |

In this tutorial we will cover How to Set Up Percent Discount on Range if threshold is reached in Magento (with or without Coupon Codes). More specifically, the following exact scenario:

“10% Discount applied to Accessories, who’s total value in the shopping cart is equal to or more than €19.99 Euro, when a Coupon Code is applied.
This would be against any accessory equal to or more than 19.99, or a combination of accessories which make up the 19.99.
It would also take into consideration a cart with a mix of items, but only apply the discount to the accessories.”

Log into your Magento Dashboard. Navigate to PROMOTIONS > SHOPPING CART PRICE RULES and either hit on ‘ADD NEW RULE’ or click on an existing rule you are going to edit.


  1. Give your discount rule a name you can easily identify. Only you will see this – customes won’t.
  2. Give it an additional description as needed.
  3. Set status to Active or Inactive.
  4. Apply the discount rule to relevant customer groups (hold the CTRL key on your keyboard and click on them all if you want all customer groups to benefit from the discount rule set out).
  5. Choose whether you want the discount to be applied automatically in the shopping cart or manually by customers by using a discount code.
  6. Enter the discount code in the ‘coupon code’ field.
  7. Leave ‘uses per coupon’ blank, if there is no limit.
  8. How many times can the same customer use the coupon code. Leave blank if no limit is set.
  9. Apply ‘from’ and ‘to’ date if you want to set up your discount code at a certain date and stop at a certain date.
  10. Apply priority if you are running a number of concurrent discounts. 0 is top priority, 1, 2, 3, 4, 5 etc. are lower priority.


Now click on the ‘CONDITIONS’ tab on the left. Here you are able to set conditions that apply to the rule you are setting.

Choose from the dropdown choose PRODUCT SUBSELECTION.


You will now be given a choice for total amount or total quantity – choose total amount.
Change the ‘is’ dropdown next to it to ‘equals or greater than’.
Enter price of 19.99
Keep ‘all’ as is
On the next line choose ‘category’ from the dropdown.
Choose your category – accessories category in this case has an ID of 15


Now to go the ACTIONS tab on the left.

Change ‘DISCOUNT AMOUNT’ to 10
Promo Categories – add the category ID chosen above (number 15)


If you want to add a ‘label’ to your discount code (shows up in the shopping cart next to the applied discount) hit the ‘label’ TAB on the left and enter the label.

This is not default Magento functionality and requires an additional extension.

18 Dec


Catalog and Shopping Cart Price Rules Troubleshooting Magento

December 18, 2015 | By |

You’ve got your price rule set up and you go about making sure it’s working and for a reason you can not work it it’s not working.

Here are some very common problems:

1. CATALOG PRICE RULE – You’ve saved the price rule but it’s not working. Have you applied the rule. Just saving it doesn’t put it into effect, you have to apply it.


SHOPPING CART PRICE RULES don’t need to be applied, just make sure they are active and saved.

2. Product not in Category.

Have you chosen a category to apply a promo rule to? Make sure that all the products you are intending to apply the rule to are actually applied to the category.

This post is updated as I come across more ways can go wrong.

18 Dec


Custom Product Options Can’t be Selected in Magento

December 18, 2015 | By |

If your website has the custom product options module installed, SKU’s are automatically interlinked. For some websites this is not needed if stock management is not done, but if you are keeping track of stock, this is necessary.

If you have a custom option that lets you select a colour or check a box for an additional products/feature, this reflects as an SKU.


When the SKU is interlinked in an option, when that product option is OUT OF STOCK or DISABLED, the option still shows up but is grey’ed out so you can’t choose it.


If this is the case, go to the option’s SKU and check whether the product is enabled and whether there is stock assigned to it. In this example, you’ll see that even though there is stock assigned to it, it’s marked ‘out of stock’ (bottom of the page). In this case, change the ‘out of stock’ status to ‘in stock’.


Once you’ve adjusted the stock status, you’ll see you’re now able to select the option:


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