You’ve got your price rule set up and you go about making sure it’s working and for a reason you can not work it it’s not working.
Here are some very common problems:
1. CATALOG PRICE RULE – You’ve saved the price rule but it’s not working. Have you applied the rule. Just saving it doesn’t put it into effect, you have to apply it.
SHOPPING CART PRICE RULES don’t need to be applied, just make sure they are active and saved.
2. Product not in Category.
Have you chosen a category to apply a promo rule to? Make sure that all the products you are intending to apply the rule to are actually applied to the category.
This post is updated as I come across more ways can go wrong.