Corporate Social Responsibility (CSR) Policy
Effective Date: November 9, 2025 Version: 1.0
1. Our Commitment
At Excel Web Design, we believe that responsible business is good business. As a Dublin-based digital agency, we are committed to creating positive impact through ethical practices, environmental stewardship, social equity, and transparent governance — both in our operations and in the solutions we deliver to clients.
2. Our CSR Pillars
A. Ethical Digital Practices
- We design accessible, inclusive, and privacy-first websites compliant with WCAG 2.2 and GDPR.
- We promote digital sustainability by optimizing code, reducing load times, and minimizing data transfer to lower energy use.
- We refuse projects that promote hate, misinformation, or harm.
B. Environmental Responsibility
- Green Hosting Advocacy: We recommend and prioritize eco-friendly hosting providers using renewable energy.
- Paperless Operations: 95% digital workflows with e-signatures and cloud storage.
- Carbon-Aware Design: We measure and reduce the carbon footprint of websites.
- Remote-First Policy: Reducing commuter emissions by enabling flexible remote work for all team members.
C. People & Community
- Diversity & Inclusion: We foster a workplace free from discrimination and actively recruit from underrepresented groups in tech.
- Skills Development: Annual training budget for all staff; mentorship programs for junior designers and developers.
D. Responsible Supply Chain
- We work only with suppliers and freelancers who uphold fair laboUr practices and environmental standards.
- Preference for Irish and EU-based partners to reduce transport emissions and support local economies.
E. Transparency & Accountability
- We aim to publish an annual CSR Report published on excelwebdesign.ie/csr by Q1 each year.
- Client feedback integrated into continuous improvement.
3. Key Targets (2025–2027)
| Goal | Target | Deadline |
|---|---|---|
| Carbon-neutral websites | 80% of new client sites | Dec 2026 |
| Pro bono hours | 100 hours/year | Ongoing |
| Team training in accessibility | 100% certified | June 2026 |
| Waste diversion | 90% office waste recycled | Dec 2026 |
4. Governance
- CSR Champion: Marie van den Berg, Operations Director
- Oversight: Reviewed annually by leadership team
- Whistleblower Policy: Anonymous reporting via csr@excelwebdesign.ie
5. Client Partnership
We help clients embed CSR into their digital presence:
- Sustainability sections on websites
- Accessibility audits
- ESG-compliant web reporting tools