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CSR

Corporate Social Responsibility (CSR) Policy

Effective Date: November 9, 2025 Version: 1.0


1. Our Commitment

At Excel Web Design, we believe that responsible business is good business. As a Dublin-based digital agency, we are committed to creating positive impact through ethical practices, environmental stewardship, social equity, and transparent governance — both in our operations and in the solutions we deliver to clients.


2. Our CSR Pillars

A. Ethical Digital Practices

  • We design accessible, inclusive, and privacy-first websites compliant with WCAG 2.2 and GDPR.
  • We promote digital sustainability by optimizing code, reducing load times, and minimizing data transfer to lower energy use.
  • We refuse projects that promote hate, misinformation, or harm.

B. Environmental Responsibility

  • Green Hosting Advocacy: We recommend and prioritize eco-friendly hosting providers using renewable energy.
  • Paperless Operations: 95% digital workflows with e-signatures and cloud storage.
  • Carbon-Aware Design: We measure and reduce the carbon footprint of websites.
  • Remote-First Policy: Reducing commuter emissions by enabling flexible remote work for all team members.

C. People & Community

  • Diversity & Inclusion: We foster a workplace free from discrimination and actively recruit from underrepresented groups in tech.
  • Skills Development: Annual training budget for all staff; mentorship programs for junior designers and developers.

D. Responsible Supply Chain

  • We work only with suppliers and freelancers who uphold fair laboUr practices and environmental standards.
  • Preference for Irish and EU-based partners to reduce transport emissions and support local economies.

E. Transparency & Accountability

  • We aim to publish an annual CSR Report published on excelwebdesign.ie/csr by Q1 each year.
  • Client feedback integrated into continuous improvement.

3. Key Targets (2025–2027)

Goal Target Deadline
Carbon-neutral websites 80% of new client sites Dec 2026
Pro bono hours 100 hours/year Ongoing
Team training in accessibility 100% certified June 2026
Waste diversion 90% office waste recycled Dec 2026

4. Governance

  • CSR Champion: Marie van den Berg, Operations Director
  • Oversight: Reviewed annually by leadership team
  • Whistleblower Policy: Anonymous reporting via csr@excelwebdesign.ie

5. Client Partnership

We help clients embed CSR into their digital presence:

  • Sustainability sections on websites
  • Accessibility audits
  • ESG-compliant web reporting tools